Privacy Policy

Ferrycann provides sourcing, supplier coordination, inspection support, order follow-up, consolidation coordination and international shipping support from China.

For the purposes of this Privacy Policy, “Ferrycann,” “we,” “us” and “our” refer to Ferrycann and, once confirmed and published, its registered operating company.

This policy applies to information associated with:

• Your visit to the Ferrycann website
• Your decision to contact Ferrycann by email or WhatsApp
• Your interaction with Ferrycann through an official social-media account
• An enquiry or business discussion that begins through one of those channels

This policy does not replace the privacy policies of WhatsApp, email providers, social-media platforms, payment providers, freight providers, inspectors, suppliers or other independent third parties.

The current website does not provide:

• User accounts
• Online checkout
• Online payments
• A contact form
• A newsletter form
• A customer portal
• Public commenting
• Direct file uploads

Ferrycann therefore does not intentionally ask visitors to enter personal information directly into the website.

However, technical information may be processed automatically when you load the website. Depending on the hosting and security systems in use, this may include:

• Internet Protocol address
• Browser and device type
• Operating system
• Date and time of access
• Requested page or resource
• Referring page
• Technical logs
• Error and security information
• General performance and diagnostic information

This information is generally processed to deliver the website, maintain security, diagnose technical problems and prevent misuse.

When you choose to contact Ferrycann through WhatsApp, email or social media, you may provide information such as:

• Your name
• Your business or organisation
• Your telephone number
• Your email address
• Your country or destination
• Product descriptions, links, photographs or specifications
• Expected quantities
• Budget or pricing information
• Shipping requirements
• Supplier information
• Messages, documents and correspondence
• Other information you choose to include

Please do not send passwords, bank-card details, government identification documents or other highly sensitive information unless Ferrycann has specifically requested the information through an appropriate and secure process.

Ferrycann may use relevant information to:

• Respond to an enquiry
• Understand a sourcing or shipping request
• Assess whether a requested service can be provided
• Communicate with suppliers and service partners when authorised or reasonably necessary
• Prepare or discuss quotations
• Coordinate agreed sourcing, inspection, consolidation or shipping work
• Maintain business records
• Prevent fraud, misuse or unlawful activity
• Protect Ferrycann’s website, communications and legal interests
• Comply with applicable legal, tax, accounting or regulatory obligations
• Improve the clarity, performance and security of the website

Ferrycann will not use information for an unrelated purpose without an appropriate reason or notice.

Where applicable law requires a legal basis, Ferrycann may process information because:

• You requested information or asked Ferrycann to take steps before entering into a service arrangement
• Processing is necessary to provide or administer an agreed service
• Processing is necessary to comply with a legal obligation
• Processing is necessary for legitimate business interests, such as responding to enquiries, maintaining records, securing the website and protecting legal rights
• You provided consent for a specific use

Where processing relies on consent, you may withdraw that consent, subject to legal and contractual limitations.

Ferrycann may use or communicate with third parties where reasonably necessary, including:

• Website hosting and infrastructure providers
• Email and messaging providers
• Social-media platforms
• Product suppliers and manufacturers
• Factory-visit or inspection providers
• Warehouse and consolidation providers
• Freight forwarders and logistics providers
• Customs or regulatory specialists
• Professional advisers
• Accountants, auditors or legal advisers
• Government, regulatory or law-enforcement authorities where legally required

Only information reasonably relevant to the required task should be shared.

Third parties may act under their own terms and privacy policies. Ferrycann does not control the independent privacy practices of external services.

The website may be hosted using Vercel or another infrastructure provider.

A hosting provider may process technical information required to serve the website, detect security threats, produce system logs, diagnose errors and maintain infrastructure.

The provider’s handling of information is also governed by its own legal and privacy documentation.

The current Ferrycann website is not intended to use advertising cookies, behavioural advertising or cross-site tracking.

The website does not currently require a cookie banner solely for functions that have not been enabled.

If Ferrycann later introduces analytics, advertising tools, embedded media, tracking technologies or non-essential cookies, this Privacy Policy and the website’s consent controls must be reviewed and updated before those tools are activated.

Browser settings may allow you to block or delete cookies, although doing so may affect websites that rely on them.

The website contains links that may open:

• WhatsApp
• Your email application
• Instagram
• Facebook
• LinkedIn
• X
• TikTok
• YouTube
• Other approved external services

When you follow an external link, the destination service may collect information under its own privacy policy and terms.

Ferrycann is not responsible for the privacy, security or content practices of an independent external platform.

Ferrycann operates in an international-trade context. Information may therefore be accessed, communicated or processed in more than one country when reasonably necessary to respond to an enquiry or coordinate an agreed service.

Privacy and data-protection laws differ between countries.

Where applicable law requires specific safeguards, notices or consent for an international transfer, Ferrycann will take the steps reasonably required for that transfer.

Ferrycann keeps information only for as long as reasonably required for the purpose for which it was collected, including:

• Responding to enquiries
• Maintaining an active business relationship
• Completing agreed services
• Maintaining tax, accounting and commercial records
• Resolving disputes
• Preventing fraud or misuse
• Complying with legal obligations
• Protecting legal rights

Retention periods may differ depending on the type of information and the relevant legal or commercial requirement.

Information that is no longer reasonably required should be deleted, anonymised or securely archived where appropriate.

Ferrycann takes reasonable organisational and technical measures intended to protect information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet transmission, messaging service, email system or storage system can be guaranteed to be completely secure.

You should use reasonable care when deciding what information to send electronically.

Depending on where you live and which law applies, you may have rights relating to your personal information, including the right to:

• Request access to relevant personal information
• Request correction of inaccurate information
• Request deletion where legally available
• Object to or restrict certain processing
• Withdraw consent where processing relies on consent
• Request information about relevant processing or sharing
• Request a portable copy in circumstances where the law provides that right
• Complain to an appropriate data-protection or regulatory authority

These rights are not absolute. A request may be limited where information must be retained for legal, contractual, security or record-keeping purposes.

Ferrycann may need to verify your identity before responding to a privacy request.

If Ferrycann becomes subject to the California Consumer Privacy Act or another applicable California privacy law, eligible California residents may have additional rights, including rights to know, access, correct or delete certain information and to opt out of certain sales or sharing.

Ferrycann does not currently intend to sell personal information or share it for cross-context behavioural advertising.

If Ferrycann’s activities later become subject to additional California disclosure or request requirements, this policy and the available request methods will be updated.

The website and Ferrycann’s commercial sourcing services are intended for adults and businesses.

Ferrycann does not knowingly use the website to collect personal information from children.

If you believe a child has provided personal information, contact Ferrycann so the matter can be reviewed.

Ferrycann may update this Privacy Policy when:

• The website changes
• New services or technologies are introduced
• Contact or analytics tools are added
• Business practices change
• Legal or regulatory requirements change

The updated version will be published on this page with a revised “Last updated” date.

Material changes may also be communicated through another appropriate method where required.

Questions or requests concerning this Privacy Policy may be sent to Ferrycann through the privacy contact address published on this website.

A dedicated privacy contact address will be published before the website’s public launch.